Two-way conversations
Keep customer messages organized with their records.
Connect appropriate customer conversations and follow-up with your business system.
Keep customer messages organized with their records.
Plan reminders and follow-up around your agreed process.
Build opt-out handling and customer messaging preferences into setup.
Two-way SMS and automated follow-up start with Smart Business at $297/month. SMS is not included in Smart Web. Messaging usage and any registration charges are confirmed before purchase.
Keep customer text conversations connected to their contact records.
Configure a text response after an unanswered call, with appropriate timing and repeat-message controls.
Scope qualifying questions and booking handoffs for opted-in leads. Confirm messaging permissions, usage and owner escalation during setup.
These are options to discuss, not additions to every plan. We confirm availability, setup, ongoing responsibilities and any usage charges in your written scope.
Tell us about your business, what you have today and where you need help.
Discuss Text messaging & follow-up ↗